Product Snapshot
The Net+ Prepaid MasterCard® and the Net+ Virtual Prepaid MasterCard® provided by NETELLER, one of the leaders in online payment solutions, promise to revolutionise the market for prepaid credit cards through design, innovation and a commitment to providing consumers a better deal.
These cards have rightly been lauded as being the only true online gaming prepaid credit cards in the market but these amazing new prepaid credit cards actually deliver a whole lot more.
One of the best-priced prepaid cards on the market; both the physical prepaid card and the virtual prepaid card carry no set-up, dormancy or annual fees and POS transactions are FREE making these prepaid credit cards perfect for online shopping, gaming as well as travel enthusiasts. Furthermore, there is added benefit of keeping your spending private with no telltale statements sent to your home. Now that is priceless indeed! The prepaid card MasterCard also serves as an excellent creditcard alternative for those keen on staying debt free and controlling their spending.
With 8 currencies to choose from on the Chip and PIN physical Net+ Prepaid Card and the ability to generate a unique 16 digit MasterCard® number for each online purchase (one time use only) on the Net+ Virtual card, these prepaid credit cards are changing the face of the prepaid industry. The Net+ Virtual Card comes with the added benefit of the free to download desktop NETELLER app and the web version which allows you to launch the virtual card from within your NETELLER account at any computer.
The Good
With an excellent price structure supported by a choice of 8 currencies, the Net+ Prepaid MasterCard is an excellent product and an attractive looking one too. The physical prepaid card is well complemented by the Net+ Virtual card which delivers excellent safety and security through its innovative one-time card generation functionality and convenience via the NETELLER app and web version. Seriously good value and a creditcard alternative of note!
The Not so Good
You do need to sign up for a NETELLER Account to apply for either of the two cards and whilst both the account sign up and the cards are FREE, this may prove to be a minor irritant for some consumers but this is more than made up the innovation, convenience and choice delivered on these prepaid credit cards. |
Key Features
  
MasterCard Acceptance
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Chip & PIN Security
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8 Fantastic Currencies
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Application Process  
You can apply for the Net+Prepaid MasterCard and the Net+ Virtual Prepaid Card online via the NETELLER website.
Net+Prepaid MasterCard
- Sign up for a NETELLER eWallet
- Apply for a Net+ Prepaid MasterCard Note: In some cases, you may be required to verify your identity first by submitting identity documents or registering your bank account
- NETELLER Members can expect to receive their prepaid credit cards within 5 - 21 working days
Net+ Virtual Prepaid Card
- Sign up for a NETELLER eWallet
- Apply for a Net+ Virtual Prepaid MasterCard Note: In some cases, you may be required to verify your identity first by submitting identity documents or registering your bank account
- Download the NETELLER app or launch the web version. Members can use their virtual card instantly, as long as you have loaded your prepaid credit card.
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Card Features
Net+Prepaid MasterCard
- FREE Card in 8 fantastic currencies- GBP, USD, EUR, CAD, SEK, DKK, AUD and JPY
- Chip and PIN technology for secure spending
- Privacy & Identity protection as transactions are kept private in the your online NETELLER account and your identity is protected as your Net+ card is not attached to your bank account.
Net+ Virtual Prepaid Card
- FREE and Instantly available – The Net+ virtual card can be used instantly via the desktop NETELLER app download or by launching the virtual card from your account.
- Added Security through one-time-use card numbers – A unique 16 digit MasterCard® number is generated for each online purchase for one time use only adding an extra level of security. An excellent NETELLER innovation.
- Auto-form fill – Your card number is automatically populated when you arrive on a cashier page so you don't have to type in your card number every time you buy something online
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Card Design
One seriously attractive piece of plastic and a snazzy NETELLER app to go!
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Card Fees
- Card Issue Fee - Free
- Monthly Fee - Free
- Transaction Fee UK - Free
- ATM Withdrawal Fee UK - £3.00 (physical card only)
- Reload Fee - Free via bank transfer and Debit Card and 1.75% via credit card. Free via Ukash e-voucher for a limited time only.
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Online Account Management and Self Servicing
The Net+ Prepaid MasterCard and the Net+ Virtual Prepaid MasterCard are linked directly to the member's NETELLER eWallet, which gives them instant access to their money and the ability to:
- Check their Net+ card balance
- Reload their card
- Track their transactions via the NETELLER eWallet.
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Using Abroad
With 8 Currencies to choose from you really cannot go wrong with using Net+ Prepaid Cards abroad - physical or virtual. The cards from NETELLER are MasterCard branded and can be used at over 30 million retailers worldwide that accept MasterCard. Members are encouraged to select the currency of the country they plan to use the card most in.
A foreign exchange fee of 2.95% is applied to transactions made in a currency other than the card currency.
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Reload Options
The Net+ Prepaid MasterCard and the Net+ Virtual Prepaid MasterCard from NETELLER can be loaded in a number of convenient ways These include the following.:
- Bank Transfer/Local Bank Deposit - Free
- Credit Card - 1.75%
- Debit Card - Free for UK Customers or 1.75%
- Ukash - Free for a Limited time (check before you use this method)
- International Bank Transfer - Free
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Customer Service
There are a few different ways you can get in touch with the NETELLER team to discuss your Net+ Prepaid Card and Net+ Virtual MasterCard card accounts.
- By Email:Via the NETELLER web form
- By Telephone: +1 403 451 8020 (Long distance charges apply)
- Lost and Stolen Cards: +1 403 212 3025
You can also try the Online FAQ's on the NETELLER website to resolve customer service issues or get in touch with the NETELLER team on Facebook and Twitter.
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Complaints Procedure
For general account complaints you can contact NETELLER customer service team through phone or email to discuss your Net+ Prepaid MasterCard or Net+ Virtual Prepaid MasterCard accounts.
If the concern is not addressed to your satisfaction and you wish to initiate a formal complaint, you can contact the NETELLER Complaint Officer via email at complaints@neteller.com, by telephone or by mail at the address below.
NETELLER Complaints Team
Mount Pleasant House
2 Mount Pleasant
Cambridge,
Cambs
CB3 0RN,
United Kingdom
You may be able to take unresolved complaints to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR. Telephone: 0845 080 1800 or +44 (0)20 7964 1000 (for calls from outside the UK) and e-mail: enquiries@financial-ombudsman.org.uk.
Please note that the FOS will only investigate your complaint after the NETELLER team have attempted to resolve your complaint through their internal resolution process.
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Awards
The NETELLER team and the Net+ Prepaid Cards have won or been nominated for the following awards
- Winner of Best Gaming Prepaid Card (Prepaid365 Prepaid Card Awards, February 2010)
- Winner of Best New Prepaid Card Product Launch (Cards and Payment Europe, 2009)
- Nominated for Best Prepaid Marketing Campaign (Prepaid Awards, 2010)
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Overall Card rating
The Gaming & Shopping creditcard alternative par Excellence in 8 currencies.
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