ICE Travellers Cashcard Review | ICE Travel Card | Prepaid365

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ICE Travellers Cashcard Review 4.5 Stars

1.5% Cashback on qualifying purchases made with EUR, USD & GBP cards and up to 2 free additional cards for family members
ICE Travel Card

GBP CARD

£0.00
Issue Fee
  • Monthly Fee £0.00
  • UK POS £0.00
  • UK ATM £3.00
  • FX FEE 2.95%
  • INTL POS £0.00
  • INTL ATM £0.00
  • LOAD Free via bank transfer/Debit Card & 1.75% via credit card.

EUR CARD

0.00
Issue Fee
  • Monthly Fee €0.00
  • UK POS €0.00
  • UK ATM €0.00
  • FX FEE 0%
  • INTL POS €0.00
  • INTL ATM €0.00
  • LOAD FREE via Debit or Bank Transfer, 1.50% by Credit Cards

USD CARD

$0.00
Issue Fee
  • Monthly Fee $0.00
  • UK POS $0.00
  • UK ATM $0.00
  • FX FEE 0%
  • INTL POS $0.00
  • INTL ATM $0.00
  • LOAD FREE via Debit or Bank Transfer, 1.50% by Credit Cards
The ICE Travellers Cashcard is a Chip and PIN protected prepaid MasterCard® that's the answer to all your travel money needs. Available in Pounds, US Dollars and Euros, prepaid cards are safer and more convenient than carrying cash and using your ICE Travellers Cashcard abroad won't incur hefty charges like UK debit cards.

The ICE Travellers Cashcard is free to purchase, comes with a free backup card and you can request up to 2 free additional cards for family members looking to spend from the same account balance. Currency is preloaded onto the card when exchange rates are favourable to you, so you know exactly how much things cost when you're abroad and you can only spend what you load onto the card ensuring you stay in control over your holiday spending.

You will not be charged for withdrawing currency from a cash machine and better still, you will earn 1% Cashback on any purchases you make with your Euro or US Dollar cards. Plus, check out the unique 30 Day Same Rate Buy Back Guarantee to save you even more money!

ICE Travellers Cashcard Prepaid MasterCard® is issued by Raphaels Bank, pursuant to a licence from MasterCard® International Incorporated.

This is one cool card that needs to be at the front of every travel wallet!

The ICE Travellers Cashcard comes with a whole lot of FREE built in with highly competitive loading and usage rates in all 3 currencies but unlike most other currency cards, there are ZERO FX fees charged for using your card for purchases in any country regardless of the currency of your card. The new card is even better with free ATM withdrawals and 1% cashback on all purchases on EUR and USD cards.

What's more - your cool as ICE card is a hassle free card for life. So once you have your ICE cards, you simply get issued new cards every three years.
It is difficult to be critical of what is essentially an excellent all round prepaid travel card but whilst there is no charge for loading the EUR/USD cards, on the GBP Card there is a small upfront 1.85% loading fee but with no FX fees charged on usage, this a lot lower than the 2.75-5.95% that some other providers charge as FX Fees.
ICE Travellers Cashcard
Reviewed by Prepaid365 on .
Stay Cool around the Globe with ICE in your pocket!
The ICE Travellers Cashcard comes in 3 currencies with 1% Cashback on all purchases made with EURO or USD Cards.
Rating: 4.5

Application Process  5 Stars

The application process for the ICE Travellers Cashcard couldn’t be easier! You simply register your details with ICE online, a process which takes only a few minutes, then you go ahead and order your card(s).

  • Apply Online: if you are over 18, have the right to reside in the UK and have a valid passport or UK driving license. ICE will not carry out any credit checks on you, simply a basic identity check. If they can identify you at the address you have given, you can go ahead and order a card immediately.

Your ICE travel card should be with you within 5 days of ordering. Once it has arrived, a simple activation process is required and your card is ready to use instantly.

Card Features  5 Stars

  • Fee FREE Card with free ATM and zero penalty fees.
  • FREE Backup Card and additional cards for family members.
  • 1% Cashback on all purchases made with Euro or US Dollar cards.

Card Design  4 Stars

One design which is cool as ICE!

Card Fees  5 Stars

The ICE Travellers Cashcard is available in three currencies – Sterling (GBP), Euro’s (EUR) and US Dollars (USD). They all have one thing in common – FREE, FREE, FREE!

ICE International Travellers Cashcard GBP (STERLING):

  • Card Issue Fee – FREE.
  • Monthly Fee – FREE.
  • Transaction Fee UK – FREE.
  • ATM Withdrawal Fee UK – FREE.
  • Reload Fee – 1.85% via Debit or Bank Transfer, Additional 1.50% by Credit Cards.

ICE EURO Travellers Cashcard (EURO):

  • Card Issue Fee -FREE.
  • Monthly Fee – FREE.
  • Transaction Fee UK – FREE*.
  • ATM Withdrawal Fee UK – FREE.
  • Reload Fee – FREE via Debit or Bank Transfer, 1.50% by Credit Cards.

ICE US DOLLAR Travellers Cashcard (USD):

  • Card Issue Fee – FREE.
  • Monthly Fee – FREE.
  • Transaction Fee UK – FREE*.
  • ATM Withdrawal Fee UK – FREE.
  • Reload Fee – FREE via Debit or Bank Transfer, 1.50% by Credit Cards.

*Unlike some currency cards, there are NO FX fees charged for using your ICE travel card for purchases in any country, regardless of which of the three currency cards you using – Awesome indeed!

Account Management  5 Stars

Customers can log into their account online 24/7 via the ICE PLC website and manage their ICE Travellers Cashcard account. Some of the online account management functions include:

  • Ability to top-up card balances instantly by credit/debit card.
  • View balance, statements and order history.
  • Suspend a lost/stolen card instantly.
  • Customers can also call an Interactive Voice Response (IVR) facility 24/7 to be reminded what their PIN number is, so no more worries about forgetting those crucial 4 digits!

Using Abroad  5 Stars

As the name suggests, the ICE Travellers Cashcard is designed specifically for card use abroad.

When you use your ICE travel card, you will not incur any fees whatsoever for using your card for purchases or ATM withdrawals in any country, regardless of which currency card you use (Euro, US Dollar or Sterling). Plus, you will earn 1% Cashback every time you use your Euro or US Dollar card to make a purchase.

As a MasterCard® branded prepaid card, the ICE currency card can be used at over 30 million locations that accept MasterCard® around the globe .

Reload Options  4 Stars

Funds can be loaded on to your ICE Travellers Cashcard in a number of ways using any of the methods below.

  • Debit Card Online or phone – FREE**
  • Bank Transfer – FREE**
  • Credit Card Online or phone – 1.50%**

**Note: Whilst there is no additional charge for loading EUR/USD cards, there is a small additional 1.85% upfront charge to load the GBP Card. The minimum load amount is £50 for GBP cards or equivalent for Euro and US Dollar cards.

Customer Services  5 Stars

The ICE Travellers Cashcard is supported by a dedicated, friendly, UK based customer service team that are eagerly awaiting your call… or email, or if you’re a traditionalist, you can post them a letter!

  • Email: Cashcard@iceplc.com
  • Telephone: 0844 800 3979
  • Lost and Stolen: 0800 434 6771.
  • By Post: ITC Customer Services, Albany Court Yard, 47/48 Piccadilly, London, W1J 0LR.

Complaints Procedure  5 Stars

ICE believes that every customer has the right to a fair, swift and courteous service at all times.

If you wish to make a formal complaint about the ICE Travellers Cashcard, you should send your complaint in writing to Cashcard@iceplc.com or through the post to the Customer Services Manager, ICE PLC, Albany Court Yard, 47/48 Piccadilly, London, W1J 0LR.

ICE will acknowledge your complaint within 2 working days of receipt. ICE will investigate your complaint and endeavour to send a final response to you within 8 weeks of receipt of your complaint. If ICE are unable to provide you with a final response within this time they will send you an update.

If more than 8 weeks from the date of your complaint has past and you haven’t received a final response, or you are dissatisfied with the final response you have received or at any stage of the process you can write to the Financial Ombudsman Service (FOS). You must refer your complaint to the Financial Ombudsman within 6 months of the date on the final response.

  • Telephone: 0800 023 4567 (Mon-Fri 8am – 6pm, Sat 9am – 1pm)
  • Email: complaint.info@financial-ombudsman.org.uk
  • By Post: South Quay Plaza, 183 Marsh Wall, London, E14 9SR

Calls may be recorded.

Awards  4 Stars

ICE PLC were recently named best foreign currency provider by leading consumer champion Which? but no formal award has been given… yet!

Overall Rating  4.5 Stars

Stay cool around the globe with the ICE Cashcard in your pocket!

Get the ICE Travellers Cashcard Now
You may also want to consider the following prepaid cards --->

What ICE Cardholders say...

  • I congratulate you for the excellent service that you have provided me.

    Nicola S., Italy

  • Many thanks for that. Excellent customer service!

    Sean B., UK

  • It was really super. We used them in taxis, hotels, shops, airports. Really convenient.

    Malachy O., Ireland

  • I found out about ukash through the money saving expert websitevand it is truly great for when travelling in Europe. I got the euro pre-paid travel mastercard, which you get for free and no charge for delivery. It says on the website 5-7 days for delivery and I got mine in 5 days exactly. So simple to register the card and you get the PIN immediately via text, so you can use straight away. You use it just like you would your own card but no charges for using abroad and was by far the best rate I could find when I was topping it up with euros. Easy to top up and view your balance using an online account and secure as anytime an important transaction was made you get an email. Couldn't recommend this any more!!

    Emma

  • I decided to get a Ukash card as my son was off to the USA on a school trip and I didn't want him taking money or travellers' cheques. It tuned out to be a great decision as he lost cash but fortunately not the card so he still had a good time.

    Richard

  • Having read the positive reviews about the Ukash Travel Money Card, I decided to give it a go and I am now very happy I did. The exchange rates are fantastic and good value for money. The website was very simple to use and I got my card within 5 days. I will tell all my family and friends about Ukash.

    Joy

  • Not usually one to leave reviews, however this product was really useful. Used it to exchange some Euros for a short trip and was cheaper than the airport. Also didnt incur any charges while out there.

    Ben Gough

  • Trouble free, decent telephone support. Have used the card without problems.

    James Cummins

  • Been using them for some time now and I've been pretty happy with the transaction process thus far. Some ecommerce store only accept them instead of Paypal especially stores from the Asia region. Verification can take some time but since it's for our own protection, I guess it's acceptable.

    James Darronte

  • Have been using for a month to pay online stores that do not accept paypal. Fairly good security/verification processes leave me feeling confident my finances are secure.

    Mark Hewetson

  • So far it was the best and easiest way for me to make online transactions and payments. I ditched paypal and alertpay, cause there were too much hustle and online policies, which ruined online shopping, at least for me.

    Bosica

  • I've used the T24 BlackCard for about two years now, and I recommend it to friends and clients whenever I can. It's easy to use and they've got extremely forthcoming and personal service. My firm has chosen to implement the card as part of our partner packages as the obvious way of managing our payrolls and travel expenses.

    Michael Philips

  • My experience using T24 BlackCard could not be better. It is secure, worldwide accepted and high available. But what is exceptional is the support provided by the T24 Black Card Team. I feel myself a premium customer. I recommend it.

    Christoph Schulz

  • I chose Pockit because it is easy and safe to use both online and in-store, since you can only spend what is available on the card you can really manage your money. The cashback offers are an additional benefit!

    Maurice, Kilmarnock

  • We use the Pockit Prepaid Card for all our household expenses as it is easy to keep track of what is being spent. We try and use it at participating retailers as much as possible so we save on a weekly basis

    Vaneesha, London

  • The card works great, I’ve mainly been using it for the cashback deals, I buy as much as I can from M&S instead of other places. I have found it so easy to setup and use. I remind myself of where I can save by looking on the website every so often

    Meheen, London

  • Just wanted to say what a fab idea this is, I can now have the convenience of using a card when I have funds – it’s brilliant. Thank you.

    Janice, Worcester

  • I really like my Pockit card, it rewards me for doing my shopping at places like M&S and Halfords

    Sue, Chichester

  • Great features, looks and feels great to use compared to most banking apps

    Brian Crook

  • Easy to use. Easy to transfer funds from my bank to the card. Notifications are good. All round good app. Thanks.

    Adrian Stainton

  • Really quick to use - I can load my card in the queue for train tickets!! It makes keeping track of my spending dead simple.

    Anon

  • Downloaded the app, added a card and loaded money all in one breath... no hassle. Even logged in online to make sure everything was ok... and it was! As a frequent Orange Cash user this app is PERFECT.

    Marie Davis

  • Being an Orange card heavy user this app is a god send! Very simple and easy to use...immediate money upload too. Just what this excellent card needed to compliment it.

    Peter Butterworth

  • So far so good! Easy to access my account on line, or check the balance at the ATM ecept the nearest local one which is visa and link only! Able to add standing orders to companies at my convienience, make transferrs or use the card as a debit card. Follow up has also been good with a couple of calls to make sure I'm happy with the service and am able to gain access without problems. Much more helpful than my previous TSB bank who I'd been with from childhood....I'm now 55. I've never done internet Banking til I started with Clearcash... They made the transition so easy.

    Anon

  • I have had troubles in getting a bank in the high street, and going through troubles with my debt i was left in disarray with my finances! i found that no high street would touch me with my awful credit rating.. yet when i stumbled upon Clearcash i found it was the thing i was waiting sooo long for! they gave me instant approval and no credit checks, i now have my very little salary paid in (lol) and have child benefits etc put in.. very happy with all at clearcash! best thing is they have an account called Pay monthly, this is helping my credit rating get boosted :) yaaay! 10/10

    Joethedon1958

  • I have had a ClearCash card for a few years now and recently received an email saying they are changing the service. They are now utilising Cashplus who are quite a large outfit but the card is still ClearCash. Simple process to transfer and ClearCash call centre there to help. Cashplus customer service wasnt as good - but answered my queries. Got lots of confidence with ClearCash, unlike others, they listen to your feedback! Now got my own account number and sort code which is really helpful too!

    Gregor123

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