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Towah Prepaid MasterCard Card Review

Date Reviewed: 28th May, 2008

Product Snapshot The Towah Payment System is an integrated payment solution especially made to cater for the unique needs in the network marketing industry worldwide. It has also been seen as a superb solution for online gaming companies. By letting the users have full access to manage their accounts, load cards and block lost or stolen card by simple SMS text commands from any mobile phone, the Towah system is tailor made for those who do not spend their whole day in front of a computer. To get a Towah Prepaid MasterCard® card you need to be a member of the Towah™ Members Club. The membership is free and there are no strings attached to it. The only way to apply for a membership is to register with one of the affiliated merchants using the Towah Payment System or to register for a Funtelo Phone Card on the Towah Website. The Good The Towah prepaid MasterCard card serves as an excellent attachment to your Towah e-Wallet account and allows you to withdraw your funds anywhere around the globe. There are no monthly or annual fees,and POS transactions are free all around the globe. The Not so Good Payzone top-ups are only available in the UK at this stage and the cost of relaod the card account are quite high in comparison to other products in the market.	Key Features MasterCard Acceptance Chip & PIN Security Payzone, Bank & Online Reloads
Application Process The Towah prepaid card application process is quite simple but you need to be a member of the Towah Members Club and upgrade your membership from a Free Membership to a Card Membership. To apply for a Towah Prepaid MasterCard card you have to: Register with an affiliated merchant to the Towah Members Club or Register for a Funtelo Phone Card on the Towah website A minimum €15 for the first load is required amd the membership upgrade fee is €100. You need to provide documents to prove your identity and where you live. Cards are shipped one week after these papers are approved.
Card Features No annual, monthly or user fees for purchases Control your card and account by simple SMS commands from your mobile phone anywhere in the world Reduce risk of fraud by using the sophisticated Towah security SMS
Card Design Two card designs are available. You can apply and get the Towah Prepaid MasterCard® card with the sunflower design. However, the black VIP Towah card cannot be bought and must be earned and is only available as a reward to top achievers in the Multi-Level Marketing (MLM) industry.
Card Fees Card Issue Fee - a €100 one-time membership fee is applicable though card is Free Monthly Fee - Free Transaction Fee UK - Free ATM Withdrawal Fee UK - 2.8% of load amount (min fee of €4.00 applies) Reload Fee - 2.5% of loading amount
Online Account Management and Self Servicing You can service your account on the Towah website or via an interactive voice response (IVR) facility. You can also use your mobile phone to manage your prepaid card account and transfer money from your Towah Account to you card. You can view your balance, recent transactions and change your personal details.
Using Abroad The Towah Prepaid MasterCard card is available in EURO's. There are no POS fees for usage in the UK or internationally. However, using your EURO card is a territory or location where Euro is not the main currency will incur a 1% foreign exchange fee.
Reload Options Funds can be loaded on to your Towah prepaid card in a number of ways: Using Cash at any Payzone outlet - 6% of load amount Bank account transfer - N/A Internet/SMS top up using your debit card - 6% of load amount Internet/SMS top up using your credit card - 6% of load amount
Customer Service There are a couple of ways you can get in touch with the Towah Customer Services team. By Email:support@towah.com By Telephone : +44 (0)207 127 0027 Lost and Stolen Cards: +44 (0)207 127 0009
Complaints Procedure The Towah team promise to respond to all complaints within 1 working day and will investigate and resolve all queries as soon as possible as complaints resolutions time may vary based on the nature of the complaint. All complaints should be sent to support@towah.com You may be able to take unresolved complaints to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR. Telephone: 0845 080 1800 or +44 (0)20 7964 1000 (for calls from outside the UK) and e-mail: enquiries@financial-ombudsman.org.uk
Awards The Towah prepaid MasterCard is fast gaining recognition as a nifty e-Wallet and MLM payments solution but there are no award wins to talk about just yet!
Overall Card rating An excellent e-wallet and multi Level marketing payments solution.