ClearCash Prepaid Card Review 
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Pay Monthly
- Monthly Fee £9.95
- UK POS £0.00
- UK ATM £0.50
- FX FEE 2.99%
- INTL POS £0.00
- INTL ATM £1.50
- LOAD Free at Post Office or Bank transfer, 3% via E-Pay
Pay As You Go
- Monthly Fee £0.00
- UK POS 2.50%
- UK ATM £0.75
- FX FEE 2.99%
- INTL POS £0.00
- INTL ATM £1.50
- LOAD Free via Bank transfer, £0.99 at Post Office, 3% via E-Pay
Find out more
In addition to the two tariffs, ClearCash Prepaid Cards come with a host of other extra's that include- Access to Creditbuilder
- Ability to set up Direct Debit, Standing Order and Bill Payments
- Cashback Rewards and Purchase Protection
Reviewed by Prepaid365 on .
Get financial access with ClearCash
2 different tariffs, Creditbuilder, Direct Debit, Standing Order and Bill Payment facilities in addition to Cashback Rewards and Purchase Protection.
Rating: 4.5
Application Process
There are no credit checks, you only need to be over 18 and reside in the UK to apply for the ClearCash prepaid Mastercard card. You can apply online using the ClearCash website or by speaking to a ClearCash representative on the telephone. Additional cardholders can be added to the primary card, and these cardholders can be from age 13 and above.
- Apply online: Simply select which tariff best suits your needs, Pay As You Go for occasional use or Pay Monthly for routine / frequent use, and fill in the online application form on the secure ClearCash website. The application is straightforward and will take no more than a few minutes. You will need a form of ID to complete the application, either your passport or UK driving licence. Once completed you can either pay online or take a voucher letter to your local Post Office.
- Apply by Phone: Telephone the ClearCash team and they will take you through the application process.
Once you have applied, your ClearCash prepaid Mastercard will be sent to you in 3-5 days.
Card Features
- Two amazing tariffs: Pay Monthly and Pay As You Go
- Direct Debit, Standing Order & CreditbuilderTM facilities
- Low ATM & POS Fees.
Card Design
There is one funky card design mirroring the ClearCash website, complete with Mastercard branding and embossed silver detailing
Card Fees
With two flexible tariffs to choose from, the ClearCash prepaid card can be tailored to your usage. Choose the tariff that suits you best.
Pay As You Go
- Card Issue Fee – £4.95
- Monthly Fee – Free
- Transaction Fee UK – 2.50% (£0.25 minimum)
- ATM Withdrawal Fee UK – £0.75
- Reload Fee – £0.99 at the Post Officem Free via Bank transfer/BACS, 3.00% via E-Pay
Pay Monthly
- Card Issue Fee – £4.95
- Monthly Fee – £9.95
- Transaction Fee UK – Free
- ATM Withdrawal Fee UK – £0.50
- Reload Fee – Free at the Post Office or via Bank transfer/BACS, 3% via E-Pay
Account Management
You can service your account on the ClearCash website. Each client has their own online money management facility where they can check balances, set up Standing Orders and Direct Debits and add additional cardholders as well as apply for CreditbuilderTM.
Using Abroad
The ClearCash prepaid Mastercard card can be used abroad at millions of retailers and ATMs, wherever you see the Mastercard Acceptance Mark. A transaction abroad will cost you 2.99% of the transaction value and an ATM withdrawal abroad will cost you £1.50 in addition to the 2.99% transaction fee.
Furthermore, if you use your card in a non-GBP region, you will incur a 2.99% foreign exchange (FX) fee. So use your card abroad wisely.
Reload Options
Funds can be loaded on to your ClearCash prepaid Mastercard in a number of ways:
- Bank Transfer – Free
- BACS Transfer – Free
- At Post Office – Free or £0.99 depending on Tariff
- At PayPoint – 3.00% of Load value
- Salary/Benefits Load – Free
- Cashplus Stores – Free
Customer Services
ClearCash provide excellent customer service that is handled by Cashplus. You can also post a question on the FAQ section of their website and one of the ClearCash team will respond.
Customer Service is open Monday to Friday 8am to 6.00pm and Saturday 10am to 4pm. There are a number of ways you can get in touch with the ClearCash Customer Services team.
- By Telephone : 08712 775 599 (10p per minute from BT Landlines)
- Lost and Stolen Cards: 0871 277 5599 (available 24/7)
- By Post – Card Services, PO Box 466, Salford, M50 2XU
Complaints Procedure
If you are unhappy in any way with your ClearCash Account or ClearCash Prepaid Mastercard card, you should get in touch with the ClearCash team using any of the methods described in the Customer Service section and the ClearCash will aim to resolve your complaint as quickly as possible. Please note, queries will be serviced by Cashplus customer service
You may be able to take unresolved complaints to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR. Telephone: 0845 080 1800 or +44 (0)20 7964 1000 (for calls from outside the UK) and e-mail:enquiries@financial-ombudsman.org.uk
Awards
A proud sponsor of Olympian Boxer Joe Murray; The ClearCash Facility is well recognised by IVA.CO.UK and ClearCash are also an active member of the Debt Resolution Forum. The ClearCash Pay Monthly card has already won a few awards and the Pay As You Go card is clearly starting to make headlines.
- Best Unbanked Prepaid Card – Winner – Prepaid365 Prepaid Card Awards 2010
- Best Newcomer Prepaid Card – Runner Up – Prepaid365 Prepaid Card Awards 2010
Overall Rating
Intelligent Money Management redefined with the ClearCash Prepaid Mastercard cards.
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