Moneycorp Explorer Prepaid Card Review

Moneycorp Explorer® Prepaid Card Review

The Moneycorp Explorer card is a genuine multicurrency prepaid card with 14 currencies on 1 card

GBP CARD

^£0.00

Issue Fee

Monthly Fee £0.00

UK POS 3.00%

UK ATM 3.00%

FX FEE 3.00%

INTL POS £0.00

INTL ATM £0.00

LOAD Load for FREE via Debit/Credit Card and also via SMS*

*LOAD - Loading money to sterling wallet is free, balance enquiry for sterling is free, balance enquiry for currency wallets is free, last three transaction cost 10p per SMS and receive PIN reminder 30p per SMS.

Find out more

If you would like to find out more about the different fees on the Moneycorp Explorer Prepaid card across all 14 currencies including EUR, USD, GBP, AUD, CAD, JPY, NZD, ZAR, HKD, SGD, CHF, DKK, SEK, NOK - visit the Moneycorp Fees section.

Product Snapshot
The Good
The Not so Good
Rating

Moneycorp has changed the world of prepaid travel money cards with the introduction of a genuine multi-currency card. With up to 14 different currencies available on one card, you can’t get this choice or flexibility anywhere else.

Safer than carrying cash, the Explorer® card is the perfect travel companion. Load your Explorer card with your preferred currency package, choose from: EUR, USD, GBP, AUD, CAD, JPY, NZD, ZAR, HKD, SGD, CHF, DKK, SEK, and NOK.

Your exchange rates will then be ‘locked-in’ to your card, so you don’t need to worry about negative currency fluctuations during you trip. In addition, it’s free to order and we don’t charge any fees for using the card overseas (at ATMs or at point-of-sale), so you will save money and see your foreign currency go a lot further.

With your Explorer Card: Load up to 14 different currencies on one card. No issuance fees. No load or reload fees. No transaction or ATM fees abroad. Manage your currency wallets online or via SMS.

The Explorer card is free and you can load up to 14 different currencies on one card. With a fantastic 5 year card validity, should you wish to travel abroad during that time with a new currency on your card - you don’t need to apply for a new card or carry additional plastic as you would with other travel card providers.

What's more - there is no issuance fees, no load or reload fees and no transaction or ATM fees abroad and you can manage your currency wallets online or via SMS for free. The words "Gift Horse", "Mouth" and "Look" come to mind!

The minimum load on the Moneycorp Explorer card is £200 which is marginally high even for a prepaid travel card and there is a £2 maintenance fee applied to your card after 24 months of inactivity.

Moral of the Story: Load your card when you really want to lock in an exceptional rate and make sure you use your card at least once in 2 years - is that too much to ask?

Moneycorp Explorer Prepaid Card
Reviewed by Prepaid365 on 2nd July, 2012.
The multi-currency card with 14 currencies on one card!
The Moneycorp Explorer card is a genuine multicurrency prepaid card with 14 currencies on 1 card.
Rating: 4.5

Application Process

You can apply for your Moneycorp Explorer® prepaid Visa card online using a quick and convenient online process.

Apply Online: A simple online application process that requires applicants to enter their personal details and create a secure account online and to enter card funding details along with that. That’s it – your card is on its way and should be with you in 10 days*.

*Note: This is subject to ID and address verification as per the online application form.

Card Features

NO ATM or Transaction Fees
NO loading or reloading Fees
14 Currencies available on one truly mindboggling awesome card – EUR, USD, GBP, AUD, CAD, JPY, NZD, ZAR, HKD, SGD, CHF, DKK, SEK, NOK.

Card Design

One black card design available to grace any pocket/purse!

Card Fees

The Moneycorp Explorer Prepaid Card is available in 14 currencies with one common feature – lots of Fee FREE features!

Card Issue Fee – £0.00
Monthly Fee – £0.00
Transaction Fee UK – 3.00% but FREE outside UK
ATM Withdrawal Fee UK – 3.00% but FREE outside UK
Reload Fee – Load for FREE via Debit/Credit Card and also via SMS*

* Loading money to sterling wallet is free, balance enquiry for sterling is free, balance enquiry for currency wallets is free, last three transaction cost 10p per SMS and receive PIN reminder 30p per SMS.

Account Management

The Moneycorp Explorer® prepaid card comes with a comprehensive suite of online account management facilities which allow customers to manage their multi-currency card and account online. Some of the online account management options provided include

24/7 Online access to load funds to any currency
Move funds between wallets and
View balance, transaction history and more.

Using Abroad

The Explorer card from Moneycorp is specifically designed for usage abroad; this card is your new and ultimate BFF (no questions asked)!

No ATM or transaction fees apply for using the card abroad in one of the 14 Explorer currencies. If a transaction is made in a currency other than one of the 14 Explorer currencies, the transaction will be applied to the cardholder’s sterling wallet using the Visa exchange rate with a 3% margin applied.

The Explorer card website outlines all scenarios where rates will be applied to transactions, including dynamic currency converters and a log of all historic FX rates.

As a VISA branded Prepaid card, the Moneycorp Explorer prepaid card can be used at over 30 million retail locations that accept VISA around the globe as well to make withdrawals at over 2 million ATM’s worldwide.

Reload Options

You can load your Explorer Prepaid card from Moneycorp in a number of FREE ways

Debit Card Online – FREE
Credit Card Online – FREE
SMS Loads – FREE
Customer Services – FREE

Note: The minimum load amount is £200 for all options. Loads via SMS and Customer Services will be credited to your sterling Wallet and loads via the website will be applied to the Wallet you choose.

Customer Services

You can contact the Moneycorp Prepaid Card team using a range of different contact options as listed below.

Telephone: +44 33 0010 1010 or from abroad +44 208 166 9979
Email: Explorer@moneycorp.com
Online: Via the Feedback section of the “Contact Us” page at Moneycorp
Lost and Stolen: +44 33 0010 1010 or from abroad +44 208 166 9979
By Post: Moneycorp Explorer Card, PO Box 3232, Cumbernauld, G67 1YU

Complaints Procedure

The Moneycorp team actively encourage feedback from their customers via various channels including a feedback form on the Explorer card website.

All complaints are handled in line with the FSA complaint handling guidelines and customers can raise complaints by email, telephone or via a Moneycorp bureau de change. All complaints will be acknowledged within 5 working days.

If you are still not satisfied after contacting the Moneycorp customer service team, you can ask the Financial Ombudsman Service to review the complaint and they can be contacted as follows

Telephone: 0800 023 4567 (Mon-Fri 8am – 6pm, Sat 9am – 1pm)
Email: complaint.info@financial-ombudsman.org.uk
By Post: South Quay Plaza, 183 Marsh Wall, London, E14 9SR

Calls may be recorded.

Awards

The Moneycorp Explorer® prepaid card has been launched in late 2011 and is already starting to rack up some accolades

Best Prepaid Card Innovation – Prepaid365 Prepaid Card Awards 2012

Overall Card Rating

The UK’s genuine multi-currency card with 14 currencies on one card!

Get the Multicurrency Moneycorp Explorer Card now

Moneycorp Explorer Prepaid Card Review was last modified: December 24th, 2014 by Prepaid365

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