Secure Trust Bank Prepaid Card Review
GBP CARD
- Monthly Fee £12.50
- UK POS £0.00
- UK ATM £0.50
- FX FEE 2.75%
- INTL POS £0.00*
- INTL ATM £2.25*
- LOAD Free via bank transfer and from your Secure Trust Bank prepaid account
Interest on a Prepaid card with Secure Trust Bank
Secure Trust Bank are one of the only providers within the prepaid industry that actually pay interest on your prepaid account balance. With 0.5% interest on your balance, direct debit and standing order facilities and cash rewards at leading retailers; this card is a genuine alternative to mainstream banking Visit the Secure Trust Bank Website to find out more.Reviewed by Prepaid365 on .
The all in one Basic Bank Account!
Secure Trust Bank provides basic bank account facilities such as Direct Debits with prepaid cards.
Rating: 4
Application Process
You can apply for the Secure Trust Bank Prepaid account via the Secure Trust Bank website.
- Apply online – You can order online in a few minutes and you are guaranteed acceptance as long as you can prove your identity and provide proof of address.
Once your application is approved, you will receive your Telephone/online banking registration number within 3 days and you will receive your Secure Trust Bank prepaid card in 3 – 5 working days and your cards PIN within 7 days. You should also receive your Barclays paying in slips within 9 days.
Card Features
- A real bank account with a direct debit facility.
- Prepaid Mastercard can be used at over 30 million locations worldwide.
- No credit checks necessary guaranteed acceptance (subject to identity & address checks).
Card Design
Currently limited to just one card design but with a prepaid bank account and direct debit facilities, does it really matter?
Card Fees
- Card Issue Fee – £12.50
- Monthly Fee – £12.50
- Transaction Fee UK – Free
- ATM Withdrawal Fee UK – £0.50
- Reload Fee – Free via bank transfer and from your secure trust bank prepaid bank account.
Account Management
You can manage your Secure Trust Bank prepaid account using the online account management tools on the Secure Trust Bank website. This will allow you to:
- Monitor and track your transactions
- Check your card balance
- Reload their card
- Review and print your statements.
Using broad
Your Secure Trust Bank prepaid card is a Mastercard prepaid credit card which means that you can use it at over 30 million worldwide locations that accept Mastercard in addition to making cash withdrawals at over 1.5 million global ATM’s.
However, the Secure Trust Bank prepaid card is only available in Sterling (GPB) which means that using your card abroad will incur a foreign exchange fee of 2.75% on POS transactions. Furthermore, cash withdrawals abroad incur a £2.25 fee. If your sole purpose is to use the prepaid card abroad, then you may wish to consider other prepaid travel money cards.
Reload Options
You can load funds on to your Secure Trust Bank Prepaid Card in a number of ways. Use the method that suits you best.:
- Bank Transfer: Free
- Secure Trust Bank Account Transfer: Free
Customer Services
You can get in touch with the Secure Trust Bank prepaid card account team in a number of different ways to discuss your Secure Trust Bank Basic Bank account or your Secure Trust Bank prepaid card account.
- By Email: customerservices@securetrustbank.com
- By Telephone: 08451 117111 (Free from BT landlines)
- Lost and Stolen Cards: 08451 117117 or 0121 6836410 (Free/Local Rate from BT landlines)
- By Post: Secure Trust Bank Plc, One Arleston Way, Solihull, West Midlands, B90 4LH
Complaints Procedure
For general account complaints you can contact the Secure Trust Bank Prepaid Bank Account team by writing to the
Chief Executive Officer
Secure Trust Bank
PO Box 11915
One Arleston Way
Solihull, B90 4ZX
You may be able to take unresolved complaints to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR. Telephone: 0845 080 1800 or +44 (0)20 7964 1000 (for calls from outside the UK) and e-mail: enquiries@financial-ombudsman.org.uk.
Awards
The Secure Trust Bank Prepaid Card account was designed to appeal specifically to people in financial difficulty, providing a genuine alternative to traditional bank accounts as well as a credit card alternative. The Secure Trust Bank prepaid account has already won rave reviews and is sure to make headlines with some formal prepaid card award wins. Watch this space!
Overall Card Ratings
The all in one Basic Bank Account and Prepaid Credit Card facility!
Bank on Prepaid with Secure Trust Bank prepaid cards