Application Process  

The applications process is quite simple. .

• Apply online – You can apply for a shiny new Kalixa Prepaid Mastercard at www.kalixa.com. A quick 2 minute application process; you will require an active email address and a valid postal address (to receive the card).To complete the application, you must complete your first load of £10 – this can be done online using a credit or debit card, or via bank transfer.

That’s it really and your card should be delivered to you in 5-7 days.

Card Features  

• Free POS Transactions: No transaction fee on Point of sale purchases.
• High Load and Card Limits.
• Chip & PIN Secure: User selected PIN at registration.

Card Design  

Black is back and the guys at Kalixa have certainly got their focus group results spot on. A high quality matt laminate finish, the Kalixa prepaid Mastercard card is sure to stand out in your pocket and in your hand. Very cool and very modern.

Card Fees  

The Kalixa Prepaid Mastercard is one of the few prepaid cards which allows loading via credit card – an excellent feature for those who love the convenience of online banking and transactions.

• Card Issue Fee: £6.95* – See special offer above
• Monthly Fee: Free
• Transaction Fee UK: Free
• ATM Withdrawal Fee UK: £1.75.
• Reload Fee: Free via Barclays, £1.95% via Credit/Debit card & Fress via Salary Transfer.

Account Management  

The Kalixa Prepaid Mastercard card team provide full online account management via the Kalixa Website. Using the online interface you can manage your prepaid card account including

• statements,
• account changes and
• loading options.

Using broad  

The Kalixa Prepaid card is Mastercard branded which at last count means that you can use your card at over 29.5 million retailers around the globe as well as at over 1.5 million ATM’s to withdraw cash.

The card is currently available in GBP only which makes it ideal for use at home in the UK but usage abroad will incur an exchange rate but no FX fee. POS transactions are still free but ATM withdrawals will set you back £2.25 but again no additional FX fee is charged – so not really recommended for making ATM withdrawals abroad.

Also for usage in USD and EURO regions, it may be wiser to get a specific Euro or Dollar Prepaid travel card although with NO FX fee’s and market leading exchange rates, the Kalixa card is a better traveller than most. However, if you are looking to travel to a non Euro/Dollar region, then the Kalixa Prepaid Card is as competitive as they come.

*SPECIAL OFFER: ZERO FX FEES ABROAD : FX FEES permanently waived. NO FX FEES – Save up for a nice big prezzie with Kalixa!

Reload Options  

Options galore with the Kalixa Prepaid card as they offer a variety of options including some fixed fee and free options. You can load your Kalixa Mastercard as follows

• Barclays Branches using Cash – FREE
• Bank Transfer – FREE
• Online Credit Card – 1.95%
• Online Debit Card – 1.95%
• Click & Buy – 5.00%
• Moneybookers – 3.5% (min £1.00)
• Salary Transfers – Free

An excellent range of options and Kalixa is one of the few providers to offer the convenience of online loading via credit and debit card – an excellent feature indeed.

Customer Services  

The Kalixa prepaid card customer services team can be reached using the online contact form on the Kalixa Website or via phone. Customer services details are as follows.

• By Telephone : 02076367319 (Standard rates from BT Landlines)
• Website: Using the Contact form on the Kalixa Website
• Lost and Stolen: 0800 783 7087 (UK), 0044 207 580 4038 (Abroad)
• By Post:Vincento Payment Solutions Ltd., PO Box 6272, London, W1T 4TP, UK

Complaints Procedure  

Kalixa are dedicated to responding to all complaints addressed through Customer Services within 24 hours. Formal complaints will be responded to within 5 days.

Complaints can be made via phoning the Customer service team on: 02076367319 (Standard rates from BT Landlines). Alternatively, you may email complaints@kalixa.com (free).

If you are still not satisfied after following our procedures, you can ask the Ombudsman to review the complaint. Alternatively you can write to Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR or telephone 0845 080 1800. Calls may be recorded.

Awards  

The Kalixa Prepaid Card has just been launched recently and has already received some excellent reviews in the press. It was recently named as the “bargain of the week” by Independent & featured among national press including Independent, Daily Telegraph & Daily Mail. Definitely a case of “Watch this space”!!

Overall Card Ratings  

Control Your Cash With Kalixa – Brand New Contactless Prepaid Mastercard